Privacy Policy

Privacy Policy for Dewin Cloud

At Dewin Cloud, accessible from www.dewincloud.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Dewin Cloud and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Dewin Cloud. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

Direct Contact: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
Account Registration: When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website and services.
Improve, personalize, and expand our offerings.
Understand and analyze how you use our website.
Develop new products, services, features, and functionality.
Communicate with you for customer service, updates, and marketing purposes.
Send you emails and prevent fraud.

Log Files

Dewin Cloud follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

Cookies and Web Beacons

Like any other website, Dewin Cloud uses 'cookies'. These cookies are used to store information including visitors' preferences and the pages on the website that the visitor accessed. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Third-Party Privacy Policies

Dewin Cloud's Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. This may include their practices and instructions about how to opt-out of certain options.

Hosting Limits & Usage

Hosting space is intended for normal use only and is limited to web files, e-mail, and content of the hosted websites. It is not for storage of media or other data nor for the sole purpose of mass e-mail/solicitation.

Hosting space may not be used as off-site storage for electronic files.
You are responsible for adhering to disk usage limits.
Failure to comply may result in material removal or account suspension.

Cancellation & Service Fees

Cancellation: You must formally notify Dewin Cloud of any cancellation via our official Account Cancellation Form. Absent a valid cancellation, accounts will automatically renew for the next billing cycle.
Chargebacks: Credit card or PayPal chargebacks will result in automatic cancellation and deletion of the customer's account.
Payments: You agree to pay all applicable service fees. All fees are non-refundable unless otherwise stated. Services will only proceed upon receipt of actual payment for registration or renewal.

Data Protection Rights

CCPA Privacy Rights (Do Not Sell My Personal Information)

California consumers have the right to request disclosure of categories of data collected, request deletion of data, and opt-out of the sale of personal data.

GDPR Data Protection Rights

Every user is entitled to the following:

The right to access, rectification, and erasure.
The right to restrict or object to processing.
The right to data portability.

If you make a request regarding these rights, we have one month to respond to you.

Children's Information

Dewin Cloud does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you believe your child has provided this information, please contact us immediately for prompt removal.